2009-10-23

Windows 7

No reason to get excited about an operating system...unless it causes more problems than it solves (like the last one). As a Microsoft Small Business partner, we got #W7 internal use licenses several weeks ago. Other than being unable to use network scanning on a recent model (3 year old) HP MFP, everything works beautifully. Plus there are some slick new features like transparent previews of each open window grouped by program (IE, Word, etc). In place upgrade from Vista worked fine. We'll advise clients to buy PCs with W7. No reason to upgrade existing ones- time consuming and potential for post-install clean-up work.

2009-10-13

Windows keyboard shortcut reference

Key Combination / Result
Windows logo key / Open or close the Start menu
+PAUSE / Display the System Properties dialog box
+D / Display the desktop
+M / Minimize all windows
+SHIFT+M / Restore minimized windows to the desktop
+E / Open Windows Explorer
+F / Search for a file or folder
CTRL+Windows +F / Search for computers (if you are on a network)
+L / Lock your computer or switch users
+R / Open the Run dialog box
+T / Cycle through programs on the taskbar
+TAB / Cycle through programs on the taskbar by using Windows Flip 3-D
CTRL+Windows+TAB / Use the arrow keys to cycle through programs on the taskbar by using Windows Flip 3-D

2009-09-30

Small office wireless network basics

If you work in an office where employees travel often or where you host a lot of visitors, you’ll want to set up a wireless network so that itinerant workers can stay productive. Business travelers at this point are old pros at sniffing out and tapping into wireless hotspots – but that doesn’t mean you can’t make things a little easier and safer for them.

First, set up your hotspot in an accessible area. If you’ve got your router sitting in a concrete-walled storage closet at the end of the building (not likely, but as an example), it won’t be of much use to guests all the way on the other side of the building.

Make sure your router sits well within range of where mobile workers and guests tend to work – near your guest or floating cubicles, if you have them. Your wireless network should also be accessible from your conference room so that people giving presentations or participating in meetings can get on the Internet if they need to.

Everybody knows that wireless networks can be major security failure points, so take some measures to protect yourself. Encrypt your network, rename it, and give it a strong password. To this day it’s shocking how many office buildings you can go into and immediately sniff out a half-dozen unsecured networks named “LINKSYS.”

Make sure your network has WPA (Wi-Fi Protected Access) encryption, give your network a name that’s unique but doesn’t clearly identify your company as the owner (lest this attract the attention of anyone looking to hack into your network specifically), and then give your network a long password with both letters and numbers.

2009-09-10

Quick reference - Windows Explorer shortcuts

At this point, most users are pretty comfortable with the basic keyboard shortcuts used in popular Microsoft programs like Word and Excel; most know how to copy, paste, and undo without having to mouse over to the Edit menu. But when it comes to working with Windows Explorer windows or folders, “common knowledge” becomes a little less common. Here are some useful keyboard shortcuts for whenever you’re navigating through Windows Explorer windows and folders.

Key Combination Result
CTRL+N Open a new window
END Display the bottom of the active window
HOME Display the top of the active window
F11 Maximize or minimize the active window
NUM LOCK+ASTERISK (*) on numeric keypad Display all subfolders under the selected folder
NUM LOCK+PLUS SIGN (+) on numeric keypad Display the contents of the selected folder
NUM LOCK+MINUS SIGN (-) on numeric keypad Collapse the selected folder
LEFT ARROW Collapse the current selection (if expanded), or select the parent folder
ALT+LEFT ARROW View the previous folder
RIGHT ARROW Display the current selection (if collapsed), or select the first subfolder
ALT+RIGHT ARROW View the next folder
CTRL+Mouse scroll wheel Change the size and appearance of file and folder icons
ALT+D Select the Address bar

2009-09-03

Any ideas for what to do with old computer equipment?

Every one of our small business clients has a pile of old computer equipment in a corner or under a desk somewhere. Nobody knows what to do with it. We recently decomissioned a server and sold off many of the parts on Ebay - earned around $150, but it took a couple hours. It was an interesting experiment, but not really worth the effort. I know some of the materials can be recycled, but we cannot simply drop the IT gear into the normal single-stream recycling or put in trash (hazardous materials).

I had a small pile growing myself. With much effort, I found the City of Chicago facility http://tinyurl.com/nwnho4 that takes drop-offs of 'household' hazardous waste: I loaded up my car and worked it into my morning. I arrived to find this sign! Pretty limited hours in a very hard to find location on Goose Island. Giving up for now, will reluctantly dump my equipment into the garbage.
What should small businesses do with their obsolete, worthless computer gear?